Q: How much is it to go Paintballing for the day? A: £20 per person including: Full equipment hire, 200 Free paintballs plus hot lunch.
Q: How much does it cost for paintball plus one motor sport package? A: £65.00 including 200 Free paintballs, full equipment hire, lunch, archery and the motor sport you requested i.e.(Quad Bikes, Mud Buggies or 4x4). Hovercraft is £80.00 pp
Q: Do you offer group discounts?
A: Unfortunately no we do not. Camelot is close to capacity on most weekends, therefore group discounts are not required.
Q: Do you offer an incentive to group organisers?
A: Yes. We offer a free place plus 500 rounds (whatever the package) for group bookings of 30 or more.
Q: Do you offer a discount on paintballs if they are purchased by the box of 2,500 ?
A: Bulk buying is at the sole discretion of the site manager on the day of the event.
Q: Am I going to need more than the free two hundred rounds of paint?
A: You are likely to get through another 200 or 300 rounds.
We charge £6.00 per extra pot of 100 rounds. This can be bought with cash or cheque, in between games, as and when you require it.
Q: What is meant by the term '200 rounds of paint' ? A: A 'round' is a single 'paintball' which is like a single 'bullet'. Ammunition is handed out to you in pots of approximately 100 rounds i.e.(98-102).
Q: Do you offer a discount for under 18's? A: No
Q: Do you offer a discount for half day events?
A: No.
FOOD & CATERING QUESTIONS
Q: Do you provide vegetarian meals ? A: Yes we do! We also provide for vegans, however we need to be informed as to how many vegetarians and or vegans you have in your group.
Q: What do you provide for lunch on a paintball event ? A: For our non-corporate events, we provide basic, hot, Hot Snack lunches. For instance: Sausage and chips.
Q: What kind of catering can you provide on a corporate event. A: Depending on your budget, we can cater for up to 200 people.
Catering for large corporate events takes place in our lakeside marquees and is usually a Hot Snack buffet of hot and cold foods. Alcohol is available from the bar/club house facilities adjacent to the marquee.
Nearly all of the events can have a normal (no marquee) on-site buffet added for between £5-£15 per person.
LOCATION / TRAVEL / VENUE RELATED QUESTIONS
Q: Where is the Camelot venue?MAPS A: The Camelot venue is approximately 5 minutes South of the M25 (Jnc 9) on the A24 going towards Dorking (Surrey). This is about 25 minutes from the centre of London.
Q: What other venues do you have outside of your main venue near Dorking?
Q: How close is your venue to public transport? A: We are closely situated to two main line stations, including Dorking BR. Taxis cost between £5-£8 per ride. See here
Q: Do you have toilets and changing facilities? A: Yes. Both for Ladies and Gentlemen, either at the PUB/Club house or at the safe area.
Q: How much does it cost for a taxi from the station to the Camelot venue at Henfold Lakes? A: Approximately £5.00-£8.00. We recommend calling ABBA taxis in Dorking or dial 192 and ask for taxis in Dorking/Surrey.You can book cabs in advance although they are also available from the station.
Q: Can you arrange transport for our group? A: Unfortunately Camelot cannot take responsibility for your travel arrangements to and from our venue.
We can however arrange a lift for groups of 12 people at a time from Dorking BR to the site. There is a surcharge for this service. P.O.A
UNDER 18's
Q: Do you offer a discount for under 18's? A: Yes. We only charge 12-17 year olds £17.50 including 200 rounds.(see young-gunz package). Extra rounds at 5pence per ball instead of 6 pence..
Q: Is paintballing safe for under 18's. A: Yes, if the group is accompanied by a responsible parent or guardian who can take full responsibility for the group. As you can imagine, we take safety very seriously, however sometimes under 18's can injure themselves and others by virtue of their age and lack of awareness and danger. This is why we require a guardian for the group who we can refer to. We also require a parental disclaimer to be filled out by each parent.(parental disclaimer form)
Q: What is the minimum age for paintballing?
A: 12 years old. Must be accompanied by a parent.
Q: What is the minimum group size for a party of under 18's?
A: 20 people are required since we can not join a group of under 18's with an adult group or corporate event. We think this would be unfair on both groups as well as potentially unsafe.
BOOKING
Q: What is a preliminary booking? A: A 'preliminary booking' is unconfirmed on both sides. You are not sure of final numbers and we cannot confirm your event until we have received a deposit cheque from you. Never the less, your details are noted in our diary and you will be contacted three weeks before your event in order to ask you if you still intend to go ahead with the booking.
Q: How do I make abooking? A: You can make a booking over the phone between (9am - 5:30pm Mon - Fri) by calling us on (0870) 745 0756. If we are out of the office, please leave a message on our answer phone letting us know what date you are interested in, which event & for how many people. Alternatively, use the on-line booking forms available here.
CANCELLATION
Q: What if I wish to cancel an event? A: Try to cancel more than 48hrs before the event as you may inccur extra costs depending on: what type of event it is & if you cancelled at short notice i.e. less that 48hrs before the event date.
Please Note: Any cancellation at anytime will mean that you lose your original deposit.
Q: What if I cancel a motorsport &/or teambuilding event 48hrs before the event day? A: Due to the nature of these events in terms of costs incurred during the planning/set up phase, you will be expected to pay a cancellation fee of %50 of the price of the event, [-] your original deposit [+] VAT .
Q: What if I cancel a standard paintball only event 48hrs before the event day? A: You will only lose your original deposit unless you have also paid a deposit for the following add-ons to your event: motorsport , teambuilding, buffets, trophies, special arrangement extras of any kind.
Q: When do 50% cancellation fees apply? A: Here are examples of when..
A cancellation Fee of 50% would NOT apply if:
You booked a 'paintball only' day with no added extras. You would however lose your deposit.
A cancellation Fee of 50% would apply if:
If you have booked and paid a deposit on a 'special day' involving motorsport, teambuilding activities or added extras like a full buffet dinner, trophies etc, and you decide to cancel at short notice i.e. less that 48hrs before the event date, you will be expected to pay a cancellation fee of %50 of the price of the event, [-] your original deposit [+] VAT.
PAYING DEPOSITS
Q: Where do I send deposits to and who do I make the cheque payable to? A: Do not send deposits or any other correspondence to the site address near Dorking. Instead go to the contacts page and note down our Brighton Office address. Cheques are made payable to the 'Combat Games Ltd'.
Q: Do I need to pay a deposit in order to confirm the booking? A: Yes. You will need to send a non-refundable deposit cheque to the 'Combat Games Ltd' in Brighton or alternatively you can pay by credit card over the phone (0870) 745 0756. Failure to pay a deposit in advance of your event will result in the cancellation of your booking. The Combat Games Ltd office address is as follows:
Camelot Booking Office
98 St Georges Road,
Brighton,
BN2 1EE
Q: Do you accept Credit Card? A: Yes we do, Simply call us on (0870) 745 0756 to arrange payment. Office opening hours (9:00 a.m - 5:30 p.m) (Mon - Fri)
Q: How much is the deposit? A: A Paintballing deposit is only £10 per head (non-refundable). A multi-activity, for instance, Paintballing plus quad bike event, deposit is £20.00 per head (non-refundable). All corporate tailored event deposits are approximately £20-£40 (non-refundable).
Q: How far in advance do I need to pay deposits? A: Deposits need to be paid at least two weeks prior to the event. In most cases, due to the fact that we nearly always achieve capacity, we recommend your deposit to be with us no later than three weeks in advance. This ensures that your group is not displaced by other groups who are in a position to pay their deposits sooner.
EVENT START TIMES / CLOTHING TO WEAR / PREPARING YOUR GROUP / PAYING ON THE DAY
Q: Do you accept Credit Cards on site? A: No. We only accept cheque or cash for balance payments or on-site sales, so please remember to bring a cheque book and valid cheque card / or cash.
Q: How long does each paintball game last? A: Each game lasts for approximately 25 minutes.
Q: How many games will we play? A: Approximately 10 - 15 games.
Q: How long does the day last? A: In most cases unless you have arranged differently, a day with us lasts from 10am to 4pm.
Q: What clothing and footwear should we take with us?
A: Suitable outdoor clothing and comfortable boots or outdoor shoes preferably with ankle support. Do not wear high heals or smart clothing that you would rather keep clean.
Q: Because my group are travelling up to your site separately, do I need to give them anything before they set out? A: Yes. Each group will need a MAP, your mobile phone number plus the site phone number incase they get lost or are going to arrive late. Print a map from here (also with site phone number).
Q: What time should we arrive? A: You should usually arrive at 10am unless you have arranged with us to arrive at a later time. Failing to arrive on time may result in some or all of your group missing out on a prebooked activity. Motor sport events occur in the morning, so it is important to arrive on time.
Q: What time do we finish.
A: You will be finished by 4:30pm.
Q: Can we use the on site pub? A: Yes, although no alcohol can be consumed before or during your event. You are however welcome to consume alcohol at the Camelot pub as soon as your event has finished for the day.
"Just a quick email which I hope can be passed on to those that marshalled and organised the day paintballing. Our group had a great time and enjoyed all of it, even the stag hunt!!
It was a great day and we all felt is was very well organised and as safe as paintball can be. We all spent the evening comparing bruises and tactics like true war veterans.
I hope this can be passed on to all concerned.
Thanks again "Gary Finch